Fred Gomez, Gomez Concrete
As a contractor running Gomez Concrete, my Schwing SP 1000 line pump is the heart of our operations. When it started losing pressure during a critical commercial pour, I was concerned about delays and costly downtime. I contacted Pernicano’s Line Pumps customer support, and their outstanding service turned a potential crisis into a swift solution.
From my initial call, Pernicano’s support team was professional and responsive. They listened attentively, asked targeted questions to pinpoint the issue, and arranged for a technician to visit our site within 24 hours. The technician arrived on time, diagnosed a worn cutting ring and a minor hydraulic leak, and came equipped with genuine Schwing parts. The repair was completed in less than a day, and they even conducted a thorough system check to ensure optimal performance. My pump was back to full strength, allowing us to complete the pour without missing a beat.
What truly impressed me was how Pernicano’s customer support went the extra mile. They followed up to ensure the pump was running perfectly and shared valuable maintenance tips for the Rock Valve to prevent future issues. Their deep expertise in Schwing equipment was evident, and their rapid response saved us thousands in potential delays. The pricing was clear and reasonable, which I greatly valued.
Pernicano’s customer support is a game-changer for contractors like me. Their speed, professionalism, and commitment to client satisfaction make them the best in the business for Schwing pump repairs and service. I feel confident knowing they’re just a call away, and I’ll be relying on them for all my equipment needs moving forward!
– Fred Gomez, Owner, Gomez Concrete
